Maps, Brochures and Tourist Information
Find everything you need to plan your trip on, the official Istanbul website. Here you can download free Istanbul maps and guides: transport maps of Istanbul, the latest Istanbul Planner and the Welcome to Istanbul Guide. We do not mail out printed maps and guides as all our Istanbul guides, news, editorial and listings are available for free online.

For more information while you’re in Istanbul, visit one of Istanbul’s Tourist Information Centers or download our free Official Istanbul City guide.

Travel and Transport in Istanbul
If you have questions about travelling in Istanbul, including Oyster cards, ticket prices, journey planning, booking a taxi and the congestion charge, please visit the Transport for Istanbul website call 

+90 533 260 03 03.

See Where to Stay to search accommodation. To book accommodation by phone, call our official hotel booking partner, Expedia. You will need a credit card to book accommodation by phone.

See Accessible Istanbul

See Competitions on

Update Information About Your Business or Tell Us About Events (Listings) in Istanbul
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Find out how to advertise on

Email Unsubscribe
If you would like to unsubscribe from our email newsletters, please login and update your preferences. You can also simply click the “unsubscribe” button on any emails you have received from and enter your email address.

If you have booked with and need help, please use the contact details found on your email confirmation. For more information, see Booking with Frequently Asked Questions.

Group Travel and Travel Trade
For more information about groups and travel trade, including booking for groups, please see the official Istanbul Travel Trade website. To find a tour guide see Sightseeing Tours of Istanbul.

Please see the Visit Istanbul careers website. Or explore general information about about working in Istanbul.

Due to the high level of enquiries we receive, we are unable to respond to individual requests for help with course work. Please feel free to use any of the information available on for your school or college projects. For more information about studying in London.

Comments, Problems and Complaints
To provide feedback about Istanbul travel and transport or Istanbul in general, please contact us.
To provide feedback about London hotels, attractions and businesses please contact the business directly
If you have a problem with your accommodation booking or tickets, please use the contact details on your booking confirmation email
Please note that we are unable to reply to individual tourist information requests by letter, phone or email.

Bigger Map: Istanbul

Address : Visit Istanbul
Posta Kutusu 40
Sirkeci / ISTANBUL / Turkiye

Tel : +90 533 260 03 03                      Mail:


  1. Hi

    The e-mailadress of the Tourism Police (
    is NOT correct.

    Please can you give me the correct e-mailadress. I have been scammed in the Sedir Art Gallery and i want to contact the police.

    Thanks a lot


    1. My friend is in jail in Istanbul, Turkey. If you find out who to contact I would appreciate any help. My email is I want to help him and to talk to police in that country. Thank you, Donna Sullivan citizen of U.S.A.

  2. Hello,

    My name is Elizabeth and I am a marketing student at Drexel University in the United States. This summer I am working as a research assistant under a PhD candidate at my university. The project we are working on has to do with the effect of disability legislation on global tourism. To get started, we are looking at top tourist destinations as of 2013 according to the list released by Euromonitor International. We are then looking at each city in regards to their accessibility for disabled tourists.

    Part of my job is compiling data that relates tourism and accessibility. To do so, I was hoping to be able to get an estimate of the number of disabled tourists that visit each city every year.

    Unfortunately, this information has been rather difficult to come across. I am writing in hopes that your website has access to either an estimate of what those numbers would look like or could recommend a source to me that may be able to provide those numbers to me. I am looking specifically for numbers in 2013, but any data or sources that you may have would be a great help.

    Thank you in advance,


    Please feel free to contact me at:

  3. Dear Madam, Sir,

    We’d like to introduce ourselves: we are a young couple who travel the world and share our experiences and travel reviews on our website
    We will be traveling to Istanbul from 17-20 July and would love to get in touch with the tourism board to get to know inside tips and tricks of what to see and where to go. We are keen to go off the beaten track, discover the hidden gems of Istanbul and share our experience of your hotel with our readers.
    Please let us know if there is anyone specific to speak to to take this further.

    Looking forward to hearing from you.


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